Woman of the Week – Karen Rizzo

Here at Executive Elements, we like to feature fantastic women we think you should know. Some of these women are clients, some are friends, some are women we’ve only just met. But they all have this in common: they are dynamic, interesting women who have agreed to share with us their insights and secrets to success.

My Name:
Karen Rizzo

My Current Job/Company:
Manager of Customer Experience/IGS Energy

My Birthday:
07.28.62

My Work:
I am the Solutions Center liaison for all Emerging Business units, specializing in relationship building. I develop strategies and advocate for long term solutions that meet business and Customer expectations. In addition, I lead the Customer Experience team. Our focus is to review customer interactions and provide meaningful feedback that promotes an optimal Customer Experience and employee development.

My Passion:
My family & helping others to understand the value they bring in both their personal and professional lives.

My Family:
Bob (soulmate & best friend, my husband), Tyler (talented son – 19), Brian (successful son – 26), Katie (sweetest daughter-in-law, married to Brian), Belle – (lovable grand dog)

My Hero or Heroes: 
My grandmother and son Tyler – both are two of the strongest and bravest people I will ever know.

My Escape:
Laughing and spending time with my fabulous family. Love them so much.

My Pet Peeve:
Injustice.

My Indulgence:
Nail polish and ice cream.

My Roots:
Native New Yorker. Passionate, hard working family filled with laughter and strong convictions.

My Future:
Hopeful. Happy. Successful. Love and family.

My Favorite Quote:
“Don’t cry because it’s over. Smile because it happened.” – Dr. Seuss

My Accessory:
Bangs. Eyeglasses. Polished nails. Genuine interest in getting to know you.

My advice to Young Women:
Work hard to understand yourself. Be courageous. Believe.

How I Balance it All:
Self-reflect. Share my challenges with my family. Ask for help. Breathe.